View Issue Details

IDProjectCategoryView StatusLast Update
0001532T99X171.00 SKB EagleSW Issuepublic2022-09-23 09:16
Reporter(ALTech) Younkwang Jung Assigned To(SW) Kerwin Chen Due Date
PriorityurgentSeveritys3-moderateReproducibilityunable to reproduce
Status closedResolutionnot a bug 
Summary0001532: [Smart3][urgent] an issue occurred in which (SKB CEO)STB could not wake-up
DescriptionHi Kerwin

An issue that does not wake-up the Smart3 FXN STB used by the CEO has been reported.
https://jira.skbroadband.com/browse/BTVV-4717

When I checked, there was no clue in the log, and ALT QA team is currently doing a reproduction test. (It's not being reproduced yet. )
SKB asks 3 companies (SPTEK/Digicap/FXN) to report the action list for the Power button due to this issue.

When user press the Power button at RCU, please write down the action list(each BT/IR) that FXN handles.

I captured the mail. please check it

Thank you
YK.Jung
TagsNo tags attached.
Attach Tags

Users monitoring this issue

User List (ALTech) JunGyu Kim , (ALTech) SY Yoon

Activities

(ALTech) Younkwang Jung

2022-09-01 10:03

developer  

BTVV-4717-urgent-email.PNG (37,441 bytes)   
BTVV-4717-urgent-email.PNG (37,441 bytes)   

(SW) Kerwin Chen

2022-09-01 10:12

developer   ~0010761

Hi YK,

All key events are handles by MW.
What Foxconn do is to report key events to Android Frameworks while receives BT/IR key from RCU.

Thank you.

(ALTech) Younkwang Jung

2022-09-01 10:27

developer   ~0010762

Hi Kerwin

Okay. I'll report this first.

Thank you.
YK.Jung

Issue History

Date Modified Username Field Change
2022-09-01 10:03 (ALTech) Younkwang Jung New Issue
2022-09-01 10:03 (ALTech) Younkwang Jung Status new => assigned
2022-09-01 10:03 (ALTech) Younkwang Jung Assigned To => (SW) Kerwin Chen
2022-09-01 10:03 (ALTech) Younkwang Jung File Added: BTVV-4717-urgent-email.PNG
2022-09-01 10:04 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2022-09-01 10:04 (ALTech) Younkwang Jung Issue Monitored: (ALTech) JunGyu Kim
2022-09-01 10:08 (SW) Kerwin Chen Severity s2-severe => s3-moderate
2022-09-01 10:12 (SW) Kerwin Chen Note Added: 0010761
2022-09-01 10:27 (ALTech) Younkwang Jung Note Added: 0010762
2022-09-23 09:16 (ALTech) Younkwang Jung Status assigned => closed
2022-09-23 09:16 (ALTech) Younkwang Jung Resolution open => not a bug